During the
second week of this module, I set myself two objectives on how to improve my
communication skills. The first objective was to improve my knowledge of
vocabulary and subsequently, continue to improve on how I phrased my sentence
when communicating with others be it in a presentation or just a light banter
with my peers. I felt that I have made improvements on my vocabulary knowledge
by reading up blogs from my peers who have relatively strong foundation in English
and also reading up article when we were tasked to complete class exercises
during the module. The second objective comes with practice, even though I did
not have much time to focus on it, however, I still managed to improve it by
constantly reminding myself to think carefully before I speak. I have tried to
speak less ‘singlish’ but sometimes it’s just inevitable. There are many approached
in communicating and having to speak a particular method due to job nature
would subconsciously become a reflex and can be challenging to change. By
speaking to various people of different background, we must adjust our language
and tone as so to communicate effectively with others.
A take
away from module which would affect my future endeavor will be emotional
intelligence. After doing some studies on the Goleman’s framework, I begin to
have a deeper understanding and how the two major characteristic plays an
important role in our lives. Form the framework I understand that different people
are equipped with different qualities and tend to deviate either more to the
self or the social characteristics. This helps me to understand what kind of attribute
others are lacking and react in accordance to their needs and wants. Emotional
intelligence can be linked to many skills such as managing conflict, or to
communicate by observing emotions. All in all, I feel that this module have taught
me valuable life skills which cannot be easily obtain.
